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Desktop Support Engineer - FTC

Desktop Support Engineer - FTC

Bench IT

Posted 4 days ago, valid for 15 days

London, Greater London EC2V7NQ, England

Full Time

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Sonic Summary

The position is for a Desktop Support Engineer providing 2nd Line Support for an international insurance company.
The role involves supporting approximately 300 users and resolving incidents according to Service Level Agreements (SLAs).
Key technologies include Office 365, Active Directory, Windows 10 & 11, and device management through Intune and Azure.
The job requires 3 days in the London office and 2 days working from home, on a fixed-term contract for 12 months.
The salary is competitive and includes permanent benefits, with a requirement of at least 2 years of relevant experience.

Desktop Support Engineer , 2nd Line Support for a specialist international insurance company.

You will be providing 2nd line IT Support to c300 users

Working to SLA's resolving 2nd Line incidents.

Office 365 , Active Directory , Windows 10 & 11

Management of devices through Intune admin centre & Azure

Laptop and Mobile Device Support

3 days a week working in city of London head office and 2 days working from home

This is a FTC for 12 months , so permanent salary with benefits included

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