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IT Support

Robert Half
Posted 16 hours ago, valid for 24 days
Location

London, Greater London EC1R 0WX

Salary

£44,000 - £55,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is a publishing and retail business specializing in comics, located in London Bridge.
  • They are seeking an IT Support Specialist with 1-2 years of experience to provide comprehensive IT support across the organization.
  • Key responsibilities include configuring hardware and software, managing Google Workspace, and maintaining an up-to-date help desk.
  • The salary for this position ranges from £27,000 to £30,000, along with a discount on company products.
  • Candidates should have excellent communication skills and a passion for the comic industry is advantageous.

The Company

My client are a publishing and retail business that specialise in comics. With offices in London Bridge, organic growth sees them recruiting for a IT Support specialist to join their team

The Role

Key Responsibilities

  • Serve as the primary contact for all IT support inquiries, providing comprehensive support across the company.
  • Configure and install hardware and software for business operations, including PCs, Macs, printers, mobile devices (iPads/iPhones), point-of-sale systems, Avast antivirus, and Adobe Creative Cloud.
  • Oversee the management of Google Workspace.
  • Assist in the implementation of new technologies.
  • Adhere to procedures for onboarding and offboarding employees.
  • Maintain an up-to-date help desk.
  • Document IT solutions and log them in the IT Knowledge Base.
  • Conduct regular stock checks and manage ordering.
  • Own tasks from initiation to completion, ensuring timely resolution.

Your Profile

To apply for this role you will have 1-2 years experience in an IT support function. You will be keen to learn and have a proactive approach to developing your career. You will be a hard worker and will possess excellent communication skills as you will be working with colleagues at all levels as well as customers. This role requires you to be in the office 5 days a week as your primary role is to support the office. Having a passion for the comic industry would be advantageous.

Salary & Benefits

£27,000 - £30,000 + discount on their products

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.