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Infrastructure Specialist - London Market Insurance / Microsoft / Windows Server / Active Directory / SQL Server / Microsoft 365 / Azure / VM Ware
MBF is thrilled to partner with a highly reputable and expanding underwriting firm in their search for a skilled and enthusiastic Infrastructure Specialist. This is a fantastic opportunity to join a dynamic team and make a real impact within a successful organisation committed to its employees.
About the Role:
Reporting to the Infrastructure Operations Manager, you will be responsible for designing, developing, deploying, and maintaining efficient operational systems to support core business functions. You will be a key player in ensuring high availability and continual improvement across the IT landscape. This role requires a blend of technical expertise, problem-solving skills, and excellent communication.
Key Responsibilities:
- Contribute to the strategic design and implementation of core infrastructure, ensuring high availability.
- Provide 3rd line IT support, resolving escalated incidents within agreed SLAs.
- Develop and deploy new and enhanced IT services.
- Manage systems related to monitoring, backups, disaster recovery, and security patching.
- Maintain system compatibility and interoperability.
- Analyze existing systems, identifying and implementing improvements.
- Conduct research and provide recommendations on hardware/software solutions.
- Assist in developing long-term strategic and short-term tactical IT plans.
- Develop and implement policies for system standardisation.
- Maintain production system availability to agreed service levels.
- Perform preventative maintenance.
- Collaborate effectively using Agile and DevOps methodologies.
- Manage your own professional development.
- Manage, build, support, and maintain server components.
- Collaborate on the annual IT maintenance program.
- Participate in the disaster recovery procedures.
Essential Skills & Qualifications:
- Proven expertise with Microsoft technologies (Windows Server, Active Directory, SQL Server, and/or Microsoft 365).
- Solid understanding of VMware.
- Experience with cloud-based solutions (AWS or Azure).
- Experience working with a variety of technology stacks (compute, storage, virtualization, networking).
- Excellent communication, interpersonal, and documentation skills.
- Strong problem-solving skills.
- Ability to work effectively both independently and as part of a team.
- Excellent time management and attention to detail.
- Willingness to participate in a shift-based rota and on-call support.
Desirable Skills & Qualifications:
- Familiarity with DevOps principles and technologies (Terraform, Ansible).
- Scripting experience (Python, YAML, PowerShell).
- Knowledge of Agile, Kanban, and ITIL frameworks.
- Relevant cloud certifications.
Benefits:
This firm is known for its commitment to a supportive and inclusive work environment, offering excellent benefits and opportunities for professional growth. (Further details available upon request).
