IT Manager

IT Manager - £65k-76k

Company: International Women's Fashion Wholesale BrandLocation: Central London (Hybrid Working)Type: Full-Time, Permanent

About Us:We are a leading international women's fashion wholesale brand, renowned for our unique designs and global reach. With a dynamic presence across various markets, we pride ourselves on delivering high-quality fashion to our customers. Our London office is a tight-knit team of 25 professionals driving innovation and growth in the heart of the industry.

Position Overview:We are looking for an experienced IT Manager to lead and oversee the management of our IT infrastructure. You will play a key role in managing a large suite of outsourced vendors, including a Managed Service Provider (MSP) and our Microsoft Dynamics ERP system. In addition, you will provide hands-on support to the London office and work closely with senior stakeholders to manage IT budgets, projects, and system improvements.

As a business, we're looking to double our revenues

Key Responsibilities:

• Vendor Management: Oversee and manage relationships with outsourced IT vendors, including MSPs, Dynamics ERP, and other technology partners, ensuring optimal performance and service delivery.
• User Support: Provide day-to-day IT support to the London office (25 users), ensuring prompt and effective resolution of any technical issues.
• Budget & Project Management: Manage the IT budget, ensuring cost-effective solutions and ROI for the business. Lead and deliver key IT projects, upgrades, and implementations.
• Stakeholder Engagement: Work closely with senior leadership to align IT strategy with business goals, delivering regular updates on IT performance and project progress.
• System Maintenance & Security: Ensure the integrity, security, and continuous improvement of all IT systems, ensuring compliance with industry standards and company policies.
• Process Improvement: Identify opportunities to streamline and improve IT processes and procedures to drive efficiency and innovation across the business.

Qualifications & Experience:

• Proven experience as an IT Manager or similar role, preferably in a fashion, retail, or wholesale environment.
• Strong experience managing outsourced IT vendors, including MSPs and ERP systems (Microsoft Dynamics preferred).
• Hands-on experience providing user support to small teams.
• Solid understanding of IT infrastructure, networking, and system security.
• Experience managing budgets and IT projects from conception through to delivery.
• Excellent communication skills with the ability to liaise with both technical and non-technical stakeholders.
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Hybrid working model with flexibility.
• The opportunity to work in a fast-growing, international brand within the fashion industry.
• A creative and collaborative working environment.
• Career growth opportunities and professional development.

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