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Are you a proactive and goal-oriented IT Support Analyst ready for your next challenge?Join an international law firm based in the heart of Central London, managing a range of 1st, 2nd, and some 3rd line duties while gaining hands-on experience with cutting-edge technologies.
What’s in it for you?
- Salary up to £35k
- Competitive benefits package
- Prime Central London (City) location
- Opportunity to work with a prestigious global firm
Key Responsibilities:
- Provide technical assistance for the firm’s software, including Microsoft Office 365 Suite, Teams, iManage, and Windows operating systems.
- Troubleshoot basic hardware, including iOS devices, laptops, printers, and network connectivity (e.g., Zscaler VPN).
- Support meeting rooms and assist with external AV events.
- Contribute to technology projects such as Laptop Refresh, ITSM Implementation, and Printer Rollout.
What You’ll Need:
- Strong interpersonal and organisational skills.
- 2-3 years of IT Support experience, within a legal or professional services environment.
- Experience supporting online meetings, webinars, and AV environments.
- Familiarity with ITIL Service Management principles is advantageous.
Does this sound like your next role? Hit 'APPLY’ now!
