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Application Support Specialist - Swift & Payments

Michael Page Technology
Posted 3 days ago, valid for 7 days
Location

London, Greater London EC1R 0WX

Salary

£90,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are looking for a Swift Payments Application Specialist with strong Application Support experience specifically in Swift infrastructure.
  • The role involves providing technical and procedural support, managing incidents, and ensuring timely resolution of issues.
  • Candidates should have experience in Swift Payments and Messaging applications, as well as a solid background in Windows and Linux/Unix OS.
  • A minimum of 5 years of relevant experience is required, along with a salary of up to £90,000 per annum plus bonuses.
  • The position also includes 3 days on-site work in Central London and follows a 3-stage interview process.

We are seeking an experienced Swift Payments Application Specialist to join our team. This role requires someone with strong Application Support experience on Swift infrastructure, providing procedural and technical support to internal and external stakeholders. The specialist will take ownership of issues, manage incidents and outages to resolution.

Client Details

The client is a global financial services platform

Description

Responsibilities:
  • Provide support for Swift Payments and Swift Messaging applications to both internal and external stakeholders.

  • Offer second- and third-line application support for Swift-related infrastructure.

  • Manage incidents, troubleshoot issues, and drive resolutions in a timely manner.

  • Perform system analysis and implement new Swift-related applications and updates.

  • Ensure compliance with ITIL standards for incident and change management.

  • Serve as the liaison between the technology department and business teams to communicate system updates and changes.

  • Maintain and update technical documentation, including workflows and system processes.

  • Manage vendor relationships and oversee system upgrades and implementations.

  • Monitor and report on Swift transaction volumes and system performance.

Profile

Skills and Experience:
  • Strong experience in Swift Payments and Swift Messaging infrastructure.

  • Solid background in Windows and Linux/Unix OS, including one of the following: SQL, PostgreSQL, MongoDB, Oracle.

  • Experience with scripting languages (PowerShell, Python)

  • Proven ability to work under high-pressure conditions with a structured and analytical approach.

  • Experience in financial services, preferably in payments, settlements, or treasury operations.

  • Understanding of ITIL framework and change management processes.

  • Excellent documentation, communication, and organizational skills.

  • Experience in technical onboarding of new APIs and systems.

  • Desirable: Knowledge of Fix Messaging protocol and market connectivity protocols for global financial institutions.

This role is ideal for someone with a strong technical background in Swift Payments, coupled with excellent problem-solving skills and the ability to work effectively in a dynamic environment.

Job Offer

Up to £90,000 per annum + Bonus

3 days on site in Central London

3 Stage Process

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.