- Analyse business processes and identify opportunities for improvement through COINS ERP implementation.
- Work closely with IT and business stakeholders to define system requirements and ensure optimal configuration.
- Support end-users with training and troubleshooting to enhance ERP adoption.
- Develop a framework for monitoring and optimising ERP performance.
- Act as a key liaison between technical teams and business units to facilitate communication and change management.
- Provide ongoing support and enhancements to business systems.
- Experience in business analysis, process mapping, and system implementation.
- Strong knowledge of COINS.
- Excellent analytical and problem-solving skills.
- Strong stakeholder engagement and communication abilities.