IT SPECIALISTWest London£180 per day (12 months Contract with the possibility to extend)Shift Pattern:4 on 2 off rotating shifts (including evening and weekend)Hours: 5am - 2pm, 8am - 5pm, 3pm - 11pmGrafton Recruitment are looking to recruit an IT Specialist for a market leading provider of innovative and high-performance solutions for airport logistics.As part of their long-term commitment to quality and continued growth, they are looking to recruit an additional IT Specialist who will focus on providing cargo management systems applications (CSS) / system maintenance and operations tasks and ensure uninterrupted operations.THE ROLE:As an IT Specialist you will be required to:
- Second Line support responsible for Cargo Application (CCS).
- Operation support for cargo system.
- Responsible for fault finding & trouble shooting application and hardware issues. Escalation and coordination with 2nd and 3rd level support when necessary.
- Will be responsible to follow occupational health, safety, security, environment and quality.
THE CANDIDATE:The ideal IT Specialist:
- Technical knowhow on performing root cause analysis.
- Reviewing and assessing of current process and deduction of improvement.
- Understanding of cargo and transport management system material flow.
- Knowledge to inspect, test, repair and maintain all areas of the cargo and TMS.
- Awareness / Knowledge of quality /safety procedures.
- Leadership skills.
- Excellent customer service and communication skills.
- Minimum of 3 years' experience in the IT/SCADA field.
- Should have extensive troubleshooting experience on industrial applications and ideally as well in hardware, network and systems.
- Able to generate reports from excel and other tools. Exhibit analytical thinking skills and ability to work under pressure.
- Able to diagnose applications and IT hardware system problems and prepare the report on time.
- Ready to work in shift and ability to reply to control room queries.
- Hands on knowledge in Oracle/ Java.
HOW TO APPLY:To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying, please feel free to contact Kamila Korzeniewska on
Should you require any support or assistance, please contact your local Grafton office.
Grafton is part of Gi Group Holdings Recruitment Limited and we are proud founding members of Menopause in business, pledge members for Nuerodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Business in relation to this role.
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