IT Support Engineer________________________________________Location: East LondonSalary: up to £40,000 per annum________________________________________Are you an IT Professional with a passion for music or creative arts?About the companyOur client is fast-growing Music Space & Venue provider based in East London.Position Overview As the public face of the IT Department, you will be acting as a key central support function for the wider business.Responsibilities * Provide daily IT support across main and regional offices, managing workstations, peripherals, and mobile devices.* Troubleshoot hardware and software issues on Mac, Windows, iOS, and Android platforms, including Microsoft 365 applications.* Administer and secure Apple devices using MDM platforms like Kandji, while maintaining and improving IT infrastructure and processes.* Manage user accounts, permissions, security settings, DNS configurations, and website operations, collaborating with teams and vendors.* Develop technical documentation, guides, and knowledge base articles to streamline IT processes and user support.* Procure IT equipment, support printers and copiers, and assist in implementing security measures and antivirus tools.* Communicate training needs, pursue professional growth, and contribute to a work environment aligned with company values.Candidate Requirements Essential Skills and personal qualities* A passion for Music or Creative Arts.* Strong IT expertise with experience supporting Apple (iOS and macOS) and PC (Windows) systems, including troubleshooting hardware, software, and security tools.* Proficiency in collaboration platforms like Microsoft Teams, Zoom, and remote access technologies, with experience managing Intune for Microsoft 365 and MDM tools like Kandji.* Familiarity with networking technologies such as Cisco, Meraki, and firewall systems, along with VOIP phone systems like GAMMA Horizon.* Basic understanding of scripting (e.g., PowerShell, API) and software development, with knowledge of storage systems (SAN, NAS) as a bonus.* Eagerness to learn and implement emerging technologies, such as AI toolsApply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
Back to searchIT Support Engineer
Just IT
Posted 2 days ago, valid for 24 days
London, Greater London E10 6EJ, England
£40,000 per annum
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- The IT Support Engineer position is located in East London with a salary of up to £40,000 per annum.
- The role involves providing daily IT support across main and regional offices, managing workstations, and troubleshooting hardware and software issues.
- Candidates should have strong IT expertise, particularly in supporting Apple and PC systems, and experience with Microsoft 365 applications.
- Essential skills include proficiency in collaboration platforms, familiarity with networking technologies, and a basic understanding of scripting and software development.
- A passion for music or creative arts is required, along with a willingness to learn and implement emerging technologies.
