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Job Title: IT Support Engineer (3-Month Contract)Location: LondonRate: £125/day – Inside IR35 Umbrella contractors onlyContract Length: 3 MonthsStart Date: ASAP
We are seeking an IT Support Technician with basic troubleshooting skills to provide technical assistance to end-users. The ideal candidate will have strong communication abilities, a systematic approach to problem-solving, and experience working with various operating systems and hardware.
Key Responsibilities:- Provide technical support for desktops, laptops, printers, scanners, and network devices (routers, switches, access points, and VPN equipment).
- Troubleshoot and resolve hardware and software issues following set instructions.
- Assist with installation, configuration, and troubleshooting of standard software on workstations, including IMAC (Install, Move, Add, Change) activities.
- Support users with Windows (all versions), Mac, and other operating systems.
- Effectively manage time to handle multiple tasks efficiently.
- Communicate effectively with end-users and operational teams through professional oral and telephone communication.
- Basic troubleshooting and analytical skills.
- Strong oral and telephone communication skills.
- Ability to gather information systematically and identify user needs.
- Experience in providing end-user IT support in a professional setting.
- Ability to work effectively within a team and independently.
