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- Collaboratively maintain core training programs and their collective collateral to ensure accuracy and efficiency in training classrooms around the globe
- Work closely with a team of Learning Content Designers to develop and implement engaging and effective learning assets and programs
- Work with SMEs as required
- Manage and prioritize training program updates and requests from internal and partner Training staff
- Follow the established schedule of training program updates, including tracking and communication of changes
- Other tasks and projects, as assigned by the Manager, Global Learning Experience and Learning Experience Enablement Lead
- Minimum 2-3 years of experience developing learning content using multiple tools for different environments (eLearning with moderate to full interactivity level, instructor-led learning, virtual instructor-led learning, etc.)
- Minimum 2-3 years of experience managing learning development projects
- Demonstrable practice writing effective copy, instructional text, audio scripts, and video scripts
- Self-starter who possesses exceptional time management skills, a keen attention to detail, and the ability to troubleshoot and discover solutions to unforeseen problems
- Exceptional written and oral communication skills with an emphasis on accuracy and ability to adapt to different styles and tones
- Native or full professional fluency in English
- Preferred additional fluency in one or more of the following languages: Mandarin, Japanese, Korean, French, Spanish
- Strong aesthetic, design composition, and typographic abilities
- Demonstrable, intermediate level of proficiency with current versions of: Adobe InDesign, Illustrator, Photoshop, Adobe Premiere Pro Articulate Rise 360, and Storyline 360
- Proficient in working in both Mac and Windows environments
- Proficient in the use of the Google Suite (Google Docs) in a collaborative environment
- Able to take on a steep learning curve to quickly become accomplished in additional technologies
- A collaborative and learning personality, able to consider direct instruction and constructive criticism concerning produced work
- Able to manage multiple tasks simultaneously while consistently delivering high-quality results
- Able to work effectively with teammates who live in different time zones and cultures
- Able to be productive while working outside of an office environment (working from home)
- Willing to travel (up to 15%)
