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THE OPPORTUNITY
This is a hybrid role reporting to the Billing Manager within the Finance Department at the London Headquarters
Reporting to the Billing Manager you will be responsible for ensuring Adjusters submit their timesheets, drafting, agreeing and issuing invoices on our system and issuing to customer and reducing WIP DSO and WIP Bad Debt across the company. Strong knowledge of Excel, Pivot Tables and V-Lookups would be a distinct advantage with this role.
THE ROLE
The responsibilities of the role are;
Managing WIP and billing activities for a portfolio of insurance adjusters
Ensure adjusters submit timesheets in a timely manner and processing to the system
Work towards monthly group and individual revenue targets.
Reducing aged WIP within your area.
Ability to work in multiple currencies billing companies in various countries.
Adhering to strict market/client requirements for billing
Working with credit control team and insurers, resolving invoice queries
Working closely with Adjusters, Insurers and Brokers
Uploading invoices onto various portals including Legal X.
Seek assistance from adjustors to resolve any outstanding issues.
Work with adjusters to ensure correct fee reserves are processed to ECF
Process company fees into Class, ECF and Gemini.
Keeping systems/master data updated with comments as invoices issued to clients.
Assisting overseas offices with complicated billing.
Completing reports for various areas of the business.
Key Performance Indicators
Achieving individual billing target
Reducing WIP Days Outstanding
Reducing the WIP provision/aged WIP
Experience and Qualifications
ESSENTIAL:
Significant demonstrable experience in billing, working in a fast-paced, high-volume environment.
Ability to follow set processes but also be able to think outside the box to resolve a query or chase a client.
Accurate recording keeping.
Excellent work ethic with a proactive attitude.
IT literate with advanced Word and Excel skills, able to produce Pivot Tables and V-Lookups.
Having worked on various accounting or bespoke systems. And internal data management systems.
Excellent query resolution and the ability to use all systems available to resolve the queries.
Client-focused, good at establishing and building relationships.
Experience in raising billing issues with senior staff.
Experience in organising work to ensure objectives are met.
Able to communicate in a clear, professional, concise, and structured manner internally and with clients.
Enjoy working in a team and independently.
Ability to self-motivate and self-manage their workload.
Enjoys challenges and resolves queries with a positive attitude and persona.
ADVANTAGEOUS:
Experience with complicated billings/collections in a professional services environment
Experience with the ECF/Class System
Legal or Insurance billing
