Claims Administrator

Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for security cleared professionals.

We require a Claims Administrator to cover an existing workload within Metropolitan Police, based in Holborn Police Station HQ Offices, WC1N 3NR (Hybrid working).

This is an interim position for an initial 12 months with the potential to be extended, dependent on workload.

Job Purpose:

• Handling third party motor claims (including credit hire) from notification through to settlement.
• Establish where liability for the accident rests and investigate the validity of third-party claims.
• Updating the claims system with clear and accurate records of progress on the claim, leaving diary messages for any next steps and timeframes.
• Manage all aspects of third-party vehicle damage and third party property damage claims presented by a third party directly or via solicitors, insurers and accident management companies.
• Handle all aspects of credit hire claims also from Non-ABI GTA Insurers.
• Pursue recovery of our Insurer Clients’ outlay where liability on a claim may be attributed to a third party.

Skills and experience needed to be successful in this role:

• Experience of having handled MET claims would be highly beneficial.
• Knowledge of claims management systems.
• Courteous and professional individual with a good temperament who can work in a team.
• Multi-claims handling experience.
• Knowing protocols for handling negligence and how they are different from claims.
• Strong credit hire experience including understanding protocols.
• Handling non-injury third party motor claims, including credit hire, from notification through to settlement, dealing with third parties directly of via solicitors, insurers and accident management.
• Handling all aspects of credit hire claims received from third parties, including from non-ABI GTA insurers.
• The Road Traffic Act 1988 and Article 75.
• Managing own caseload of claims and negotiating confidently to agreed settlements.
• Pursuing recovery of insurer client’s outlays where liability on a claim may be attributed to a third party.

This role offers a competitive salary of £18.70 per hour PAYE / £23.75 per hour Umbrella (Inside IR35) and you’ll be working via Reed who offer great benefits such as discounts, cashback offers and more as well as weekly pay.

Any offers would be subject to CTC Metropolitan Police vetting and right to work checks.

Please apply now and join us in loving Mondays!