Claims Handler

Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for security cleared professionals.

We require a Claims Administrator to cover an existing workload within Metropolitan Police, based in Holborn Police Station HQ Offices, WC1N 3NR (Hybrid working).

This is an interim position for an initial 12 months with the potential to be extended, dependent on workload.

Job Purpose:

• To investigate and assess civil liability in both public liability and road traffic claims for compensation made against or on behalf of the Metropolitan Police Service (MPS).
• This requires prompt, efficient and effective preparation of case papers, as well as the ability to use the Ministry of Justice Portal and OIC portal.
• Following assessment of the merits or otherwise of individual claims, to communicate a decision to the claimant, negligent third party, legal representative or insurer clearly and appropriately.
• To undertake negotiations for appropriate levels of compensation and request payments, having due regard for Finance procedures and guidelines.
• This role will focus on leading on securing claims recoveries income for the Met, from drivers (or their insurers) where responsible for causing road traffic collisions involving Met vehicles.
• To undertake claims related work as delegated by the Claims Manager.

Skills and experience needed to be successful in this role:

• Handling third party motor claims, from notification through to settlement, dealing with third parties directly or via solicitors, insurers and accident management companies.
• Handling all aspects of credit hire claims received from third parties, from ABI & non-ABI GTA insurers.
• Good experience of handling personal injury claims including submissions from the OIC, RTA MoJ and MIB portals.
• Managing own caseload of claims and negotiating confidently to agreed settlements.
• Pursuing recovery of insurer client’s outlays where liability on a claim may be attributed to a third party.
• Previous line management experience.

This role offers a competitive salary of £20.98 per hour PAYE / £26.65 per hour Umbrella (Inside IR35) and you’ll be working via Reed who offer great benefits such as discounts, cashback offers and more as well as weekly pay.

Any offers would be subject to CTC Metropolitan Police vetting and right to work checks.

Please apply now and join us in loving Mondays!