Commercial Motor Claims Handler

Commercial Motor Claims Handler
Croydon, Surrey (hybrid working)
£35-38k DOE

Are you an enthusiastic and ambitious individual interested in joining a growing and successful insurance team as a Commercial Motor Claims Handler.

Day to day responsibilities

• Dealing with phone calls and post advising of claims.

• FNOL management – ensuring all new claims are monitored and handled.

• Diary and report maintenance.

• Matching of all post/diary entries.

• Ensuring that the Claims Manager is fully aware of all issues or complaints.

• Ensuring that full compliance of our standards is maintained at all times.

• Ensure compliance with the General Data Protection Regulations.

• Ensure all records and communications with clients are accurately recorded and filed in the correct manner.

Person Specification

• Working knowledge of all the main classes of General Insurance and the CII’s Code of Ethics and GDPR.

• Must have a minimum of 2 years commercial motor claims experience.

• Ability to prioritise work and meet deadlines.

• Excellent client service skills.

• Good negotiation and broking skills.
  
  What next?

Apply today to be considered for this opportunity.  If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client.  In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements.

Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career.