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The Role:
To provide credit control support to the Aviation Insurance group. To work as part of the wider credit control team and provide administration support where necessary
Key Responsibilities
- Ensure invoice debts are collected in a timely manner.
- Hold regular meetings with clients and brokers to ensure all relevant debts are chased as necessary.
- Following up overdue invoices by telephone, email and letter within agreed time scales.
- Maintaining accurate notes on the credit control database which is used to keep a record of outstanding invoices and may be used to manage the scheduling of payment chasing.
- Dealing with queries from case handlers, clients and other members of the Finance Department + daily communication with cashiers and billing assistants.
- Establish working relationships with the partners in dealing with outstanding debts.
- The Credit Controller will also need to use Elite to make general invoice enquiries.
- Cash collection and debtor day targets are agreed each month for each area of the business, and debtor ageing levels are monitored.
- Regular team meetings with the Senior Credit Controller are used to establish the most appropriate approach for chasing outstanding debts in the forthcoming period.
- The role requires a methodical approach to ensure all relevant debts are chased, but the successful candidate will also need to be convincing and persuasive when communicating with clients.
Essential Skills / Experience:
- Credit Control experience, preferably within a law firm and a working knowledge of aviation insurance market collections.
- Ability to communicate at a senior level.
- Ability to manage & prioritise an extensive caseload, while also meeting other ad hoc objectives.
- Ability to recognise potential risks to the business that should be escalated.
- A working knowledge of Excel spreadsheets is required.
- Broadaro experience
- A working knowledge of 3E, Elite Collections (or similar) would be preferable.
Inventum Group is acting as an Employment Agency in relation to this vacancy.
