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We are pleased to be exclusively partnering with a key insurance client of ours, to help reinforce their Delegated Authority team during a period of continued growth. An important part of the jigsaw puzzle is the appointment of a Delegated Technician.
This will interest someone with proven insurance experience, in a similar Delegated Authority Oversight position seeking a fresh challenge, or someone perhaps in underwriting, actuarial, audit, risk or compliance ready for a new and interesting challenge.
Job Description
- Assistance in Binder creation and review processes.
- Accountable for due diligence in regard to contract checks and Coverholders pre and post bind approval processes to ensure compliance with the firms requirements and standards.
- Control new product and facility onboarding process.
- Review and create monthly conduct risk management information
- Review and create the firms fair value assessment program.
- Work closely with underwriters and provide guidance to enable the correct management and monitoring of binding authorities
- Review the springboarding process for policy wordings and documentation
- Ensure bordereaux reviews are used as an effective tool in management of accounts.
- Understand and meet all legal, regulatory and compliance requirements within your area of responsibility
- Comply with agreed client service levels including timely and accurate response to client queries and referrals and investigation and resolution of complaints and service failures
- Maintain knowledge of wider business practices and issues in other teams to facilitate a holistic approach to delegated underwriting management.
- Assist in the set up and development of new facilities and systems where required from first contact to implementation.
- Analyse new submissions for extensions to existing facilities and systems and manage external and internal processes from first contact to implementation.
- Work cross functionally with Compliance, Claims, Finance and Actuarial Teams.
- Conduct monthly review of contract data and underwriting results preparing reports for head(s) of Underwriting.
- Any other tasks delegated by Head of DA and Technical Oversight/ Executive Committee.
Conduct Requirements:
- You must act with integrity.
- You must act with due care, skill and diligence.
- You must be open and cooperative with the FCA and other regulators.
- You must pay due regard to the interests of customers and treat them fairly.
- You must observe proper standards of market conduct.
Skills & Competencies:
- Team player - Demonstrates flexibility and empathy and takes responsibility as required
- Delivering Results - Demonstrates commitment to the identified results, meets deadlines, is motivated and has a "can do" approach
- Regulatory & Compliance - Demonstrates an awareness of the regulatory environment and implements regulatory and compliance requirements as appropriate
- Proactivity & Initiative - Uses initiative, shares ideas and suggests improvements, constructively challenges the status quo
- Transparency - Operates in a fair, open manner, surfaces issues in a timely way
- Accuracy - Demonstrates diligence and attention to detail to ensure thoroughness and accuracy in tasks
- Company & Industry Awareness - Understanding and knowledge of the business and the market; awareness of financial issues and business priorities
- Interpersonal & Communication Skills - Builds effective relationships with stakeholders and communicates in a clear way. Listens and adapts style to particular situations, sensitive to individuals and circumstances
- Planning & Organising - Organises time and prioritises effectively to deliver within expected timeframes
- Customer Focus - Maintains professionalism, fair treatment and effective relationship management. Responds in a timely way demonstrating respect, tact and diplomacy
- Decision Making - Looks to solve problems in a constructive way, makes timely decisions, and develops results-focused action plans
