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KennedyPearce are working on a Billing/ OTI Specialist position working within a Shared Service in a Hybrid role. This role will provide administrative support, ensuring smooth processing of orders and accurate invoicing. This is a 5 month role working in a small team. Office requirements are 3 days per week.
Key accountabilities
- Utilize invoicing systems such as Salesforce, Financial force
- Conduct thorough accuracy checks on all incoming orders
- Maintain up to date forward bookings by promptly processing orders
- Act as the 'gatekeeper' for booking forms, ensuring 100% accuracy
- Run daily unbilled reports and process any outstanding invoices
- Generate excel and google sheet reports
- Generate requested credits and rebills as necessary activities you are required to deliver.
- Provide excellent customer service to clients and other stakeholder
- Resolve billing issues, such as discrepancies or disputes, by communicating with stakeholders.
Skills, experience & qualifications required
- A minimum of 6 months of experience in OTI/Billing
- Keen attention to detail
- Capability to collaborate across teams, working to tight deadlines
- Strong written and verbal communication skills, with the ability to engage professionally with clients and the team
- Excellent attention to detail and advanced Excel skills with Google sheet experience
- Proactive attitude with the ability to work independently
