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IT Field Engineer

Context Recruitment Limited
Posted 4 days ago, valid for 3 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An IT Field Engineer is required by a high calibre IT Managed Service Provider (MSP) based in London.
  • The role involves providing high-level IT support for prestigious clients, requiring solid experience as an On-site Engineer or Field Engineer.
  • Candidates should have a minimum of 2-3 years of experience and be competent in 1st-3rd line support, troubleshooting, and system monitoring.
  • The position offers a salary of up to £50,000, depending on experience, along with significant career progression and training opportunities.
  • This is an urgent requirement for a well-regarded MSP, and candidates are encouraged to apply as soon as possible.

IT Field Engineer

IT Field Engineer required by a high calibre IT Managed Service Provider (MSP), based in London.

This business, which operates as an IT Supplier to organisations in various industries (Accountancy, Law Firms, Property Management etc.), is expanding and offers the chance for significant career progression, along with excellent training opportunities.

The role will require that you provide a high level of IT support for several prestigious clients of the business on client sites.

You'll have solid experience as an On-site Engineer / Field engineer and will have a good level of competency in the following:

Duties & Accountabilities:

  • To provide 1st-3rd line support to a portfolio of prestigious clients
  • Monitor systems and identify performance issues proactively
  • Work within strict SLA timeframes and manage escalation of incidents within defined timelines
  • Identify problem trends and implement changes as required
  • Identify, design and plan to ensure continued service availability and ensure all changes are carried
  • Work with other functions within the business to help identify issues and requirements with a view to continued service improvement
  • Visit client sites frequently as required.

Technology Requirements:

  • Experience working on an ITIL based Service Desk
  • Excellent troubleshooting skills of standard Microsoft Office suites
  • Windows Server 2008 & 2012 administration experience.
  • Experience troubleshooting network issues (DNS, DHCP, NAT, Subnetting)
  • Working knowledge and administration of AD, Sharepoint, Group policy, Exchange, scripting and remote tools
  • Any exposure to Cisco products would be extremely beneficial
  • Experience working with MAC products would be beneficial
  • Knowledge of Azure Cloud Platform advantageous

This is a fantastic opportunity with a small, but very well regarded MSP in London and if you think this role might suit you then apply for this position as soon as possible - it's an urgent requirement.

Up to 50k, depending on experience.

London based.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.