Back to searchEXPJP00007382 - Inventory Control Associate
Harvey Nash
Posted a day ago, valid for 23 days
London, Greater London SW1A2DX, England
£25,000 - £30,000 per annum
Full Time
By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.
Sonic Summary
- The role requires candidates to have at least 2 years of experience in a customer service environment with high ticket volume.
- Successful candidates must demonstrate clear communication skills with both customers and technical support teams.
- The position involves completing requests within established service level agreements (SLAs) and updating asset ownership as needed.
- Technical skills needed include an intermediate understanding of PC and MAC hardware, with Service Now experience being a plus.
- The salary for this position is $50,000 per year.
- Clear communication with customer and technical support team
- Ability solve problems independently with proper communication management
- Able work well in a team environment
Functional activities the resource should be capable of
- Complete requests within an established SLA per corporate standards as needed
- Update/modify Asset ownership
- Triage requests that require exception approvals
What technical skills will successful candidates possess?
- Previous experience with high ticket volume in a customer service environment
- Ability to multitask and meet deadlines
- Service Now experience is a plus
- Intermediate understanding of PC and MAC hardware
