Mortgage Administrator - Mandarin Speaking

Mortgage Administrator - Mandarin Speaking

An excellent opportunity is available for customer service focused Mortgage Administrator / Mortgage Paraplanner to join our client, a leading financial services provider.

You will be supporting a highly successful HNW Mortgage Broker who specialises in dealing with Chinese Investors. Providing the highest level of customer service will be essential in the role.

Ideally 6 months mortgage administration experience

Highly customer service focused

Essential: Mandarin speaking - written / verbal

Responsibilities:

• Regular liaison with lenders to obtain updates on applicant status and proactively progress mortgage applications through to offer.
• Dealing with incoming emails, faxes and post
• Assisting Financial Consultants in preparation for client meetings.
• Researching products.

Skills & Experience Required:

• Ideally a minimum of 6 months independent mortgage administration experience.
• Essential: Mandarin speaking - written / verbal
• Ability to resolve problems quickly & efficiently.
• Customer service focused.
• Outstanding communication skills at all levels, both written and oral.
• Demonstrate a confident telephone manner & excellent customer service.
• A team player with ability to use own initiative.
• Ideally educated to degree level.

Package:

Up to £30 - 40k basic + Excellent Bonus Potential + Benefits