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Director of Operations - Beauty

Office Angels
Posted 2 days ago, valid for 16 days
Location

London, Greater London EC1R 0WX

Salary

£80,000 - £96,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Director of Operations, EMEA for a fast-growing independent beauty brand is available in London.
  • This senior leadership role offers a salary range of £80,000 - £90,000 and requires a minimum of 8-10 years of experience in Operations Leadership, preferably in the FMCG or beauty industry.
  • Key responsibilities include optimizing operational processes, ensuring logistics efficiency, and managing EU customs compliance.
  • The ideal candidate will possess strong leadership skills, exceptional communication abilities, and a deep understanding of inventory management and EU regulations.
  • This role presents an opportunity to significantly contribute to the company's growth and enhance customer satisfaction.

Director of Operations, EMEA - Beauty *Advertised by OA West End

One of the fastest growing independent beauty brands in the world, is seeking a dynamic and experienced Director of Operations - EMEA to join their team in London. As the Director of Operations, you will play a pivotal role in optimising operational processes, ensuring seamless logistics, and driving strategic alignment with the company's global business objectives. This is a senior leadership position that offers the opportunity to contribute to the company's rapid growth and enhance customer satisfaction.

JOB TITLE: Director of Operations EMEA

COMPANY: Beauty

CONTRACT: Permanent

SALARY: £80,000 - £90,000

Role Overview:

  • Lead and optimise inbound and outbound operational processes across the EMEA region.
  • Ensure high standards of accuracy, consistency, and visibility for all shipments and clearance procedures.
  • Collaborate closely with Sales, Finance, and global teams to drive operational efficiency and support customer fulfilment.
  • Manage EU customs processes to ensure compliance with regional regulations.
  • Oversee SKU assemblies within the Pixi system and implement robust procedures for customs documentation.
  • Drive advanced inventory management and conduct monthly reviews to prevent stock shortages.
  • Manage the Outbound team for timely and accurate fulfilment of retailer orders.
  • Direct the preparation and communication of inbound forecasts to maintain visibility for stakeholders.
  • Lead stock reconciliations, manage customer claims and chargebacks, and ensure compliance with warehouse protocols.
  • Identify and implement process improvements to streamline operations and support scalability.

Experience and Qualifications:

  • Minimum of 8-10 years in Operations Leadership, preferably in FMCG or beauty industry.
  • Strong leadership skills with the ability to manage and develop high-performing teams.
  • Experience in demand planning, forecasting, and inventory management.
  • Exceptional communication skills to influence cross-functional stakeholders.
  • In-depth understanding of EU import/export regulations and customs clearance procedures.
  • Advanced proficiency in Excel for data analysis and reporting.
  • Adaptability and resilience to thrive in a fast-paced environment.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.