The Skills You'll Need: Supply Chain, Logistics, Inventory, 3PL, People Management

Your New Salary: £45-55k

Office based OR Hybrid: 2 days a week in the Central London office, 3 at home

Start: ASAP

Working hours: 35 hours per week

Who You'll be Working For: Award winning personal care company.

Supply Chain & Logistics Manager - What You'll be Doing:

The Supply Chain and Logistics Manager will be responsible for overseeing and managing global logistics and fulfilment operations to maximise efficiency and productivity. You will play a crucial role in order management as well as developing and maintaining good relationships with suppliers, carriers and 3PLs as well as ensuring on time delivery.

Logistics:

Freight Negotiation & Bookings: Negotiate freight rates and sea freight optimisation, and maintain effective communication with suppliers and freight carriers.
Inbound Management: Oversee deliveries into 3PL and incoming shipments, and regularly reconcile all stock locations to ensure accuracy.
Import and Export Documentation: Stay up to date with current regulations, both UK and internationally.
System Updates: Ensure WMS are optimised and set up to support expansion whilst ensuring accuracy at the current period of time.
Projects: Support with NPD product launches and other business critical campaigns

Fulfilment:

Order Management: Oversee wholesale, retail, and Fulfilled by Amazon (FBA) orders.
Shopify Order Management: monitor all DTC orders, working closely with customer service to solve problems, update orders when needed and ensure timely dispatch.
Compliance Review: Review and manage non-compliance issues and chargebacks, ensuring orders meet retailer and partner requirements.
Customer Relations: Maintain strong working relationships with commercial teams and other internal departments.

Inbound and Goods Receipt (GR) Management:

Managing Inbounds: Manage inbound shipments and ensure timely goods receipt (GR) processes.
B2B Orders: Monitor B2B orders and track KPIs.
Issue Resolution: Track, manage, and follow up on any issues related to inbounds or order fulfilment.

Packaging:

Stock Monitoring: Oversee packaging stock levels to ensure materials are available when needed.
Timely Delivery: Ensure packaging materials arrive on time to avoid disruptions in fulfilment processes.
Special Projects: Participate in or lead special projects related to packaging or logistics efficiency improvements.

E-commerce:

Shipping Management: Manage shipping rules, holiday calendars, and order fulfilment settings.

Platform Management: Work within Shopify and Blade (Warehouse Management System) to manage orders, shipments, and inventory efficiently.

Supply Chain & Logistics Manager - The Skills You'll Need to Succeed:

Experience in international logistics, fulfilment, or supply chain management
US and Europe supply chain experience preferred
Management experience essential
Solutions driven problem solver
Strong organisational skills and project management
Great attention to detail and capable of multitasking
Experience with inventory management systems (Unleashed preferred but not essential)
Experience with freight negotiations and booking processes.
Experience of setting up 3PL locations
Ability to manage multiple orders, track shipments, and handle B2B relationships.
Experience working with e-commerce platforms (Shopify preferred) and WMS systems like Blade.
Strong communication skills for internal and external stakeholder management.
Excellent in Excel

To view all our Supply Chain jobs please go to www.people-first.co.uk

Please follow us on Linkedin: people-first-supply-chain

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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