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Travel Operations Manager
Base Salary to 55,000 + up to 10,000 annual bonus and Great Benefits
Hybrid - Central London
Our client is a long-established privately owned escorted and river cruising tour operator.
We are now recruiting for an experienced travel operations manager to join the their senior management team overseeing the creation, operations and delivery of their programme incorporating river cruises, land tours as well as pre-and post-travel extensions ensuring high levels of service delivery to all customers.
This is a pivotal role for the company and applicants must have previous operations management experience gained in the travel industry within a tour operator, this is essential.
This role is offered on a hybrid basis - Central London.
Travel Operations Manager Responsibilities:
Working with Senior Manager Planning and Operations on the development of new cruises
Developing innovative and interesting land tours and extensions to expand the existing portfolio via discussions with existing and new agents.
Responsible for checking, editing and approval of brochure and advert copy to meet marketing deadlines and ensuring website information is correct.
Developing existing itineraries and implementing changes to future programmes based on passenger and field staff feedback.
Managing the company's relationships with selected partners.
Assisting in costing of cruise and land tours working alongside Commercial Team and Land Operations Manager
Creating pre departure documentation sent to clients and ensuring correct information is supplied on internal management system regarding hotels, visa requirements, itinerary, excursion pre departure bookings, transfers etc.
Travel Operations Manager Experienced Required:
Previous travel operations management gained within a luxury tour operator is essential
Strong leadership and management skills
Experience in managing supplier relationships
Ability to work under pressure and multitask
Travel Operations Manager Salary and Benefits
Base Salary to 55,000 depending on experience
Annual bonus potential to 10,000
25 days annual leave
Hybrid working
Health care insurance
Generous pension scheme
Annual fam trips
To apply for this Travel Operations Manager role, please email you CV and a member of the team of will be contact to discuss your application and role in more detail
