- Acknowledging and handling new claims promptly and accurately.
- Actively promoting existing and new business ventures while capitalising on market opportunities.
- Coordinating complex complaints and compliments with grace and tact
- Excelling in achieving your targets, while ensuring KPIs and SLAs are met.
- Utilising the latest technology adeptly and efficiently.
- Compelling written and verbal communication skills.
- Superior organisational skills and exceptional customer service competence.
- ACII and /or ACILA qualification, or a strong ambition to gain such qualifications.
- In-depth experience within Engineering & Construction liability claims and /or Contractors All Risks.
- A generous package of 25 annual leave days and your birthday off.
- Flexible bank holidays and a robust professional qualification funding scheme.
- Exceptional life assurance (4 x basic salary) and dental plan.
- Access to an employee assistance programme and an advantageous pension contribution scheme.
- Opportunity to acquire season tickets and fulfil overtime, if desired.