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- Word: Prepare forms, memos, letters, and other documents. Handle tasks related to security specifications, quotations, and training certificates during staff shortages.
- Excel: Manage schedules, logs, absence records, and data entry. Prepare monthly summaries for time sheets and expenses.
- Bespoke Database: Enter sales statistics, manage customer records, and schedule services/works in engineers' diaries.
- ARC (Alarm Receiving Centre) Database: Enter and manage customer records, apply for monitoring systems, and liaise with the Fire Brigade.
- Opera: Manage the sales and purchase ledgers, including raising invoices and clearing supplier delivery notes.
- Outlook: Handle email correspondence, booking of meetings, and management of tasks.
- Telephone: Answer and route calls, take messages, and manage urgent queries.
- Scanner, Photocopier, and Plotter: Handle scanning, photocopying, and printing tasks, including large format documents.
- Binding and Laminating: Prepare and bind manuals, zone charts, and other documentation.
- Provide cover for the Security Manager's Assistant and Receptionist/Switchboard when required.
- Manage manual filing, deliveries, and returns of surplus or faulty goods.
- Ensure the office and meeting rooms are tidy and well-maintained, including handling refreshments for visitors.
- Assist in maintaining a comfortable office environment by managing temperature settings.
- Experience: Strong administrative background with experience in scheduling and database management.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with bespoke databases and office machinery.
- Attributes:
- Excellent organisational skills with the ability to prioritize tasks.
- Strong communication skills to interact effectively with staff and customers at all levels.
- Attention to detail and the ability to work under pressure.
- A proactive and team-oriented attitude, with a willingness to learn and adapt to new software and procedures.
- Holidays: 23 days per year, including three days allocated to the Christmas shutdown, plus Bank Holidays.
