Science Administration Manager

Wehave an exciting opportunityavailable for a Science Administration Manager to join one of the world’s leading research Institutes at a crucial time in its evolution, and play a definitive role in shaping it for the future. You will join us on a full-time, permanent, and in return, you will receive a competitive salary from £52,120 per annum with benefits, subject skills and experience.

The Science Administration Manager role:

Our Service Delivery Team provide high-quality operational and administrative support by being the first point of contact for all operational and administrative queries. They work collaboratively with other teams in resolving all queries from the scientist enabling them to focus on their science

The Service Delivery Manager manages a team of Science Operations Administrators across multiple floors. The team are the first point of contact for our science colleagues for all operational queries and are required to resolve or co-ordinate their resolution.

You will work alongside two other Service Delivery Managers in developing and managing the administration teams to ensure that all administration is co-ordinated, processes are developed, monitored, followed and continuously assessed to ensure that the team are providing the highest level of operational support to the science. It requires an experienced professional in business support and administration who has developed management skills, thrives in a busy and changing environment, is experienced in strategic resource planning, understands what makes an excellent customer experience and is able to see the bigger picture/ is capable of 'whole systems thinking'.

Responsibilities of our Science Administration Manager:

• To be responsible for developing, managing and overseeing all aspects of the co-ordination of administrative service delivery by being the first point of contact, and source of expertise to Group leaders and Scientific Technology Platform (STP) leads for the administration of the full lifecycle of their research projects.
• To identify opportunities to continually improve processes and contribute to the implementation of proposed solutions including implementing, managing, and improving administrative processes by creating templates, standard approaches across the floors, guidance documents, workflows processes, management information (MI) and service level agreements.
• To line manage, induct, and develop the Science Operations Administrators across multiple floors.
• To provide project support to senior staff as required, including arranging meetings and acting as the point of contact between external collaborators, operational teams and research staff.
• To provide strategic input into staff resource planning to ensure appropriate level of resources are available to each group/STP at all times.
• To generate and deliver timely and accurate reports as required.
• To act as first point of contact for any concerns raised by the Group Leaders’ and STP leads and deal with these in a proactive, solution driven manner.

Skills and experience we are looking for in our Science Administration Manager:

• Educated to A level/NVQ4 standard or relevant experience.
• Management experience of an operational team, with proven ability to motivate and manage the performance of teams using stakeholder feedback and MI data and demonstrable ability to adapt your management style with the needs of the institute in mind.
• Well-developed IT skills, intermediate to advanced level usage of the wider MSOffice suite of programmes, including Excel and PowerPoint. Some experience of using an enterprise resource planning (ERP) package. The post holder should also be confident and able to quickly learn new IT skills and software packages as required.
• Experience of setting up processes and procedures, and influencing change to implement these.
• Skilled in looking at the wider picture and providing solutions through a variety of problem-solving techniques.

Closing date: 3rd/Nov/2024 23.59 GMT

If you feel you have the skills and experience to become our Science Administration Manager, please click ‘apply’ today, we’d love to hear from you!

All offers of employment are subject to successful security screening and continuous eligibility to work in the United Kingdom.