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Battersea Genesis Brand Ambassador (Part time - weekends only)
Competitive Salary, Private Medical Insurance, Lunch Allowance, 25 Days Holidays with option to buy/sell, Group Income Protection, Pension 6% Matched, Great Flexible Benefits including Dental and Access to ECS Car Scheme
Who we are
Genesis is a global automotive brand and part of Hyundai Motor Company, selling an award-winning range of premium models. Genesis is a truly customer centric brand, providing a unique buying and ownership experience where our Son-Nim philosophy ensures each pros.
Since arriving in the UK in 2021 as part of the Genesis Motor Europe launch, we have:
- Launched eight new models - with a focus on our electric 3 model lineup
- Won multiple industry awards
- Opened two Studios in London and one in Edinburgh
We are now recruiting for a Part-time Brand Ambassador who will provide a world class customer driven service who can find the perfect balance between the needs of our customers. This role must strive for innovation, by closely observing the expectations of our customer requirements.
This role will suit someone who is driven to provide a best in class customer experience!
Key Responsibilities
- You accept incoming calls, identify the needs (test drive, consultation, other) and forward them to the appropriate contact person.
- Present the Brand and Products to potential customers and people interested in the brand.
- Support of the team in the organization of events in the studio and, if necessary, also at official receptions. Especially when it is a logistical and administrative task.
- Provide professional, courteous service to customers in studio
- You ensure cleanliness and order in the daily operation in the studio
About you
- A-level or (preferably) training in the hotel or catering sector and / or in premium or luxury retail (automotive experience desirable but not a prerequisite)
- Experience in customer care, hospitality, or higher catering, or premium/luxury retail experience with working in a team
- Driving license class B with minimum of 2 years driving experience
- Outstanding communication skills
- Multitasking ability
- Excellent communication skills
- Ability to deliver a best-in-class customer service
