Graduate/Trainee Imaging Field Service Engineer

Graduate/Trainee Imaging Field Service Engineer

Salary: £27,000-£30,000

Location: HCA London between sites

This trainee role is designed to provide foundational training and experience in servicing and maintaining diagnostic imaging equipment, with a primary focus on X-ray and Ultrasound systems across multiple vendors. The position is based in Hertfordshire and includes on-site field visits throughout the UK, as well as telephone support, to ensure effective repairs and preventative maintenance.

• Assist in troubleshooting and repairing X-ray and Ultrasound equipment, learning to maximise uptime.
• Provide on-site and remote support under the guidance of experienced engineers.
• Develop skills in customer service by maintaining clear communication and building professional relationships.
• Complete essential service documentation and assist in managing stock.
• Support other engineering teams as needed and follow health and safety regulations.

• Learn to diagnose and resolve equipment issues promptly to support repair time and uptime targets.
• Participate in scheduled maintenance and preventive care of imaging systems.
• Record accurate maintenance and service information for internal use.
• Stay updated through training on emerging technologies in medical imaging.

• Essential: HNC/D in Engineering or equivalent.
• Desirable: Strong interest in diagnostic imaging, customer service skills, and basic computer skills (Microsoft Office proficiency).
• Desirable: Basic mechanical workshop skills and an interest in developing innovative solutions.
• Experience: No experience is required, full training provided (preferably biomedical or imaging background)

• Demonstrates an ability to learn and operate effectively in hospital environments and team settings.
• Completion of scheduled training and certifications.
• Accurate and timely documentation of maintenance activities.

• Full, clean UK driving license.
• Willingness to travel across the UK and occasionally internationally for training.
• Enhanced DBS Disclosure (required for all applicants).

This role offers hands-on training, mentorship from experienced engineers, and the opportunity to grow within the medical imaging field. The ideal candidate will be enthusiastic about healthcare technology, adaptable, and eager to build a career in diagnostic imaging engineering.