Medical Secretary
- 100% Office Based
- Must have knowledge of DGL Practice Manager
- Must have experience in audio typing
To provide secretarial & administrative support, assisting in providing a high quality of service helping to ensure our patients receive the best possible care.
- Answer the telephones & dealing with enquires in a timely & efficient manner
- Taking messages
- Emailing
- Dealing with correspondence
- Registration of patients, filing and maintaining accurate medical records
- Prioritise work to ensure deadlines are met
- Use DGL Practice Manager computer system to register/update/obtain patients information
- Organizing and maintaining paper & electronic files
- Liaise with consultants & secretaries and all other agencies to ensure the smooth running of clinics
- Arrange appointments, procedures & tests, liaising with internal & external departments
- Preparing the clinics, ensuring lists are faxed/emailed to the relevant locations
- Ensuring the Practice Manager is kept informed of all issues relating to the clinics
- Ensuring the Practice Manager is kept informed of any complaints
- Taking appointment deposit payments over the phone via credit card machine
- Diary management
- Audio typing, data entry
- Patients queries - prescriptions, test results etc
- Multitasking and flexibility