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Account Coordinator (Italian speaking) | Ads| ASAP Start | 6 month contract + potential to extend | Inside IR35 | Hybrid working in London
We are seeking a seasoned Account Coordinator to join our clients Ads team, on a contract basis. Italian language skills (both written and spoken) are essential for this role! This role is for initially 6 months but has the potential to extend further.
In this role, you will collaborate closely with Agency Sales Partners to comprehend client objectives and deliver exceptional customer service. Your expertise will contribute to building media plans, responding to RFPs, and ensuring the seamless execution and optimisation of ad campaigns.
Key Responsibilities:
? Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimisation tactics
? Work closely with Campaign Management representative in order to make sure campaign is set up for success
? Work on reporting for current book of business
? Work with Ad Ops team for escalation and technical troubleshooting (if necessary)
? Provide clients with necessary campaign performance including post-campaign wrap reports
? Navigate campaign escalations and prevent recurring issues
? Partner with aligned Agency Sales Partners to understand client goals and objectives in order to deliver excellent customer service
? Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
? Partner with cross-functional teams on the production of custom creative assets
? Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies
? Contribute to monthly billing & invoicing process with clients and finance
? Establish a good working relationships with client and agency partners
? Cover the Account management team during peak seasonal period
We're Looking for:
? 2-4 years of experience in Account Management, coordination and/or Sales Planning functions in the digital media industry, with a focus on video advertising
? Fluency in English and lItalian
? Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
? Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
? Excellent verbal and written communication skills
? Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
? Familiarity with Advertising Measurement Solution (Nielsen, ComScore, Kantar etc.) and Verification vendors like Integral Ad Science, DoubleVerify, etc
*Rates depend on experience and client requirements
