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Are you an experienced 5* Hotel or Private Members Club Concierge or Hall Porter?
THE JOB:
- Answering all telephone calls, dealing with queries, taking and recording dining room bookings and transferring all calls to the appropriate departments and to accurately take and pass on messages.
- Liaise with the Secretary’s office should you receive information regarding such arrangements as bedroom reservations and private party bookings
- Assisting Members and visitors with all their queries and requests.
- Storing and maintenance of all equipment accordingly and check regularly all stock under your control (i.e. Member’s writing paper and envelopes).
- Helping members and their guests with any luggage and the smooth check in and check out of guests according to 5 star service standards. E
- Ensure sufficient supply of newspapers and pass on the newspaper orders for the bedroom.
- Prividing door security, to arrange for cabs, use the cash-box to provide stamps phone cards or change
- Being aware of all security and fire aspects and to act accordingly when appropriate, ensuring a hygienic and a safe working environment at all times. To be aware of all relevant legislation (HASWA, Food Hygiene and Safety Regulations, Fire Precautions etc.)
- Maintenance of cleanliness of the area of responsibility i.e. vacuuming the stairs and mat each morning.
IDEAL CANDIDATE:
- Previous Concierge or a Hall Porter experience within a Private Members Club or a 5* Hotel for a minimum of 3 years
- Stability in your career to date.
- Can do attitude.
- Immaculate presentation.
- Excellent communication skills.
- Great communication skills, essential. is a good telephone manner, neat and legible handwriting.
- Diplomatic, courteous and well presented at all times particularly as this post requires the incumbent to deal with our demanding members.
THE PACKAGE:
- £38K per annum
- 4 x 12h shifts with a 2 daytime and two night-time shifts in a week
- Meals on duty
- Supportive and collaborative environment
- Opportunities for career progression within the company.
Please note that due to the high volume of applications only successful candidates will be contacted.
