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We are looking to fill the position of Night Manager with Dorsett Shepherds Bush London and daO by Dorsett West London our aparthotel. As a Night Manager, you will be responsible for the night team working closely with the front office team and security on nights. You must be an enthusiastic and pro-active individual who enjoys varied responsibilities with a positive approach to lead from the front, ensuring to get the best from our team. You will be detailed orientated, self-motivated, and driven to go deliver a warm and welcoming guest experience, exceeding their expectations. The successful candidate will be flexible and adaptable to assume a variety of roles and responsibilities and demonstrate excellent leadership and communication skills both verbal and written. The role is working 5 days a week 11:00pm to 7:00am. If this is a role for you then click on the link and apply.
Job Activities
Ensure guests are met professionally whilst standards of reception operations are being met at all times
Direct and oversee hotel operations during night shift to ensure guest satisfaction and safety of the hotel
Ensure the successful and precise completion of the night audit and prepare all requested daily reports
Prepare all financial and operations reports as stated in procedures with detailed eye and extreme accuracy;
Conduct property show rounds and take every opportunity of promoting the hotel services
Assist with all hotel operations including other departments whenever required;
Manage and monitor activities of the team, working at night making sure that they adhere to the standards of excellence and follow company procedures and standards at all times;
Maintain high morale and productivity of the team as well as good cooperation and communication between the departments;
Manage all manpower during shift to maximise and make sure all duties are completed timely and efficiently;
Requirements:
Knowledge of Opera PMS Systems
Experience in a similar environment
Eager to learn
Flexible with working shift pattern requirements
If you are a motivated and detail-oriented individual with a passion for finance, then click the link now to apply.
In return, you will receive:
- 28 Days Holidays
- Meals on Duty
- Free Eye test for VDU users
- Associate discounted rates with our hotels
- Learning and Development
- Pension
- Dry Cleaning
- Introduce a friend bonus
- Social events
- Join our passionate ESG team by creating a sustainable environment
Dorsett Shepherds Bush is a listed building with 317 rooms, a restaurant, 3 meeting rooms, and an executive lounge. The hotel opened its doors in June 2014 and has gained the reputation of delivering excellent guest experiences in a beautiful hotel with comfortable and well-appointed rooms.
Dorsett is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Thank you for taking the time to apply for an opportunity with Dorsett Shepherds Bush London. If you do not hear from us within 14 days, unfortunately, your application has been unsuccessful on this occasion. May we take this opportunity to wish you all the best for the future.
