- Signpost CWAMs for documentation – lean in for coaching on high risk issues and complains
- leasing with key partners - BOLT - matters that meet thresholds of escalation
- EI team – involved in hand off of cases and processes
- Need to be able to work with ambiguity
- Training onboarding process and ramp up for the CW and team will bring CW up to speed, a lot of documentation to help support
- Need to be an experience ERBP – working with 1000 Clients per ERBP
- Provide Employee Relations support, thought partnership, and coaching for all employees and levels of management in the organization
- Coach managers to proactively performance manage their teams, including guiding through informal and formal processes
- Manage employee misconduct and grievance matters in a timely and proactive manner
- Proactively assess team and manager development needs, make recommendations, and implement appropriate solutions
- Provide rigorous data analysis and reporting solutions based on business needs, highlighting key trends in employee relations to actively drive proactive solutions to minimize reactive work
- Integrate and partner with HR colleagues in the HR Business Partner, Legal, Investigations, Learning & Development, and HR Programs teams to implement solutions and help scale the business
- Partner closely with regional HR partners on global strategy and execution
- Demonstrates project management, change management, and experience driving programs independently
- Experience helping global and/or matrixed organizations scale
- Experience learning and thriving in a constantly changing environment and to cultivate relationships across teams
- Experience using data to identify insights that drive action
- Effective communication and problem solving skills
- 6+ years’ experience in an Employee Relations, HR Business Partner or equivalent role
- Demonstrates empathy and experience driving inclusion work
- Demonstrates solid judgment and experience assisting risk relative to the business
- BA/BS degree preferred