- Handling all customer enquiries via phone and email in a professional manner
- Resolving customer issues and complaints
- Liaising with customers, suppliers, contractors and service providers
- Sending daily dispatch emails to warehouse
- Maintaining spreadsheets
- Using Sage software for dispatch orders and invoices
- Assisting with stock management
- Photocopying
- Filing
- Proven work experience previouslyÂ
- Excellent communication skills
- Well presented
- Willingness to learn
- Strong customer service skills
- Organised
- Good time management
- Calm and works well under pressure