Administrator

We are seeking a highly organised and dynamic Administrator to a busy team. This role requires an individual who can thrive in a fast-paced environment, handling multiple tasks efficiently while maintaining high standards of work. You will support various departments including Engineering, Service, Hire, and Sales & Operations, ensuring smooth and efficient operations across the board.

Day-to-day of the role:

• General Responsibilities:
  • Assist team members with customer queries via email and telephone.
  • Maintain adherence to the company’s Standard Operating Procedures and agreed Service Level Agreements.
  • Perform general filing and other administrative tasks.
  • Answer telephones and assist with managing emails.
• Engineering Department:
  • Schedule and prioritise engineering work in line with company commitments.
  • Maintain and update training records and professional qualifications.
  • Coordinate security clearance processes and maintain accurate records.
  • Manage health and safety coordination .
• Service Department:
  • Assist with the management of service/repair bookings.
  • Follow up on outstanding service quotes and liaise with manufacturers.
  • Update and manage Excel reports for customer updates.
• Hire Department:
  • Manage hire equipment logistics and quality checks.
  • Maintain accurate records and manage stock levels for the hire fleet.
  • Support the warehouse team and manage courier collections.
• Sales & Operations:
  • Create and manage sales orders, ensuring compliance checks are completed.
  • Assist the Operations Supervisor with daily tasks and maintain accurate stock records.

Required Skills & Qualifications:

• A-Levels or higher in an administrative or business management subject, or equivalent experience.
• Proven office management and administrative experience.
• Proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook.
• Strong communication skills and attention to detail.
• Ability to work independently and as part of a team.
• Effective planning, organisational skills, and ability to prioritise work.
• Experience in handling confidential and sensitive information.
• Desirable: Project management experience and qualifications in IT, data management, or health and safety.

Hours:

• Monday to Friday 9am to 5.30pm (5 days office based)

Location:

• Park Royal