Business Manager/ Business Personal Assistant/ Business Office Manager/Business Operations Manager

This role is working for a small but very successful award-winning company. You will be joining a friendly team of 6 working and supporting the owner directly in every area of the business. This is a very varied position but your enthusiasm, work ethic and energy will play a crucial part. The role is fully office-based in West London. The role will suit anyone from the following:

Business Manager
Business PA/ Business Office Manager
Business Operations Manager
Operations - Manager/ Associate
Business Team Support
Sales Manager
Any fast-paced Operational role

Due to a period of growth, we are seeking a dynamic Business Manager/ Business Personal Assistant/ Business Office Manager/ Business Operations Manager to join us on a full-time permanent basis.

The ideal candidate will be proactive in their approach to work with acute attention to detail. We are looking for someone who is keen to join a fast-paced, fast-growing and exciting business. This a varied role and the successful candidate will need to be highly organised, driven and adaptable to change. This role is ideal for somebody looking for a new challenge. You will play a crucial role in ensuring the smooth operation of our office and supporting various administrative functions. This position will involve overseeing recruitment, onboarding new staff, managing HR tasks, providing customer service, office management duties, processing supplier invoices, providing administrative support to the management team, organising staff training, and liaising with IT support to fix any IT issues as well as driving business forward and implementing change. Sounds like a challenge please read on!

Salary: £50.000 - £60.000 - negotiable for the right candidate
Location: West London - fully office based
Hours: 9am- 5.30pm
Team: Small friendly family feel team
Reporting to: Directly to the owner of the business

Duties to include :

Strong office management and HR experience essential
Working with complete integrity and gaining business knowledge for best role performance.
Reviewing and improving organisational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement.
Great communication, collaboration, and delegation skills with the ability to motivate & lead people and hold employees accountable.
Liaising with staff, suppliers and clients.
Implementing and maintaining office procedures.
Strong background in employee relations and people management/development.
Experience within talent acquisition

Responsibilities:

HR Management:

Recruitment and Onboarding:
Coordinate the recruitment process, including posting job advertisements, scheduling interviews, and liaising with candidates.
Facilitate the onboarding process for new employees, including preparing paperwork, conducting orientations, and assisting with training arrangements.
Manage HR-related tasks such as maintaining employee records, updating policies and procedures, and ensuring compliance with employment laws and regulations.
Act as a point of contact for employee inquiries and provide guidance on HR-related matters.
Evaluate training needs and recommend relevant training programs to enhance employee skills and knowledge.

Office Management:

Provide administrative support to the managing director, including scheduling meetings, preparing reports, and handling correspondence and email inbox.
Oversee the day-to-day operations of the office, including facilities management, supplies procurement, and equipment maintenance.
Implement and maintain office policies and procedures to ensure a productive and efficient work environment.
Handle the processing of supplier invoices, ensuring accuracy and timely payments.
Assist with special projects and initiatives as needed.
Assist with customer service support

IT Support Liaison: Serve as the primary point of contact for IT support, liaising with the IT support company to resolve any technical issues efficiently.
Coordinate the setup and maintenance of IT equipment and systems, ensuring smooth operation and troubleshooting as needed.

Qualifications

Strong communication and customer service skills
Experience in administrative assistance and office administration
Proficiency in using office equipment
Attention to detail and excellent organisational skills
Problem-solving and multitasking abilities
Ability to work in a fast-paced environment
Relevant qualifications or certifications in office management or administration

Requirements:

Proven experience as an Office Manager/PA or similar role, preferably in a fast-paced environment.
Strong organisational and multitasking skills with the ability to prioritise tasks effectively.
Excellent communication and interpersonal abilities, with a customer service-oriented approach.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.
Knowledge of HR practices and employment laws in the UK.
Attention to detail and a high level of accuracy in all work.
Ability to work independently and collaboratively as part of a team.

Preferred Qualifications:

Bachelor’s degree in Business Administration, Human Resources, or related field.
Experience with recruitment and onboarding processes.
Familiarity with accounting principles and invoice processing.
Certification in HR management or related field is a plus.

Benefits:

Competitive salary
Comprehensive induction and commitment to on-going learning and development
Contributory workplace pension
Relaxed work environment
Regular staff social activities
Casual dress code
Professional development opportunities

Schedule:

Office hours 9am-5.30pm
Monday to Friday

Job Types: Full-time, Permanent

Salary: £50.000 negotiable

Job Type: Full-time and office based

Business Manager/ Business Personal Assistant/ Business Office Manager/Business Operations Manager/ Operations Assistant/ Operations Associate