Office Manager / Senior Business Administrator who has proven experience within an office management role or similar with a strong background in administrative and operational support at a senior level and the ability to manage multiple priorities, deadlines and tasks in a fast-paced environment is required for a multi-award winning global management consultancy based in London.

SALARY: £45,000 per annum basic salary, plus a discretionary profit share bonus scheme circa. £20,000 + Generous Benefits (see below)

LOCATION: Hybrid Working (1 day per week home based and 4 days per week office based in London, N1)

JOB TYPE: Full-Time, Permanent

APPLICATION PROCESS:As part of your application, please prepare a Cover Letter, highlighting how your skills and experience meet the requirements of this role and submit it along with your CV.

JOB OVERVIEW

We have a fantastic new job opportunity for an Office Manager / Senior Business Administrator who has proven experience within an office management role or similar with a strong background in administrative and operational support at a senior level and the ability to manage multiple priorities, deadlines and tasks in a fast-paced environment.

Your primary focus as the Office Manager / Senior Business Administrator will be ensuring the seamless operation of the office. This dynamic role requires a proactive, solutions-driven approach to office management, team coordination, and executive support.

Working as the Office Manager / Senior Business Administrator you will play a key role in maintaining an efficient and engaging workplace environment, managing office operations, coordinating key projects, and acting as a trusted partner to leadership. From optimising office processes to handling strategic priorities, you will be instrumental in driving efficiency and enabling the business to thrive.

This role offers an exciting opportunity to develop your career in a fast-paced, high-impact environment. You’ll contribute to the success of a growing, purpose-driven organisation, influencing operational excellence and executive decision-making across a wide range of functions and geographies!

Effective office management goes beyond just completing tasks - it ensures that the administrative operations run smoothly, efficiently, and in alignment with the company’s goals. It involves strategic planning, proactive problem-solving, and the ability to adapt to changing needs while maintaining high productivity and morale within the team.

DUTIES

Your duties as the Office Manager / Senior Business Administrator include:

Executive support

Coordinate and prepare reports and documentation

Handle confidential and sensitive information

Plan and execute corporate events, conferences and team-building activities

Support with executive projects

Office Management

Oversee daily office operations, ensuring a well-organised and efficient work environment

Support with the setup and troubleshooting of office technology

Acting as the first point of contact for visitors and phone calls

Manage office supplies, equipment, and vendors

Maintain office space and appearance

Arrange maintenance and repairs of office and equipment

Implement and maintain administrative procedures to optimise workflow

Oversee office security and health and safety compliance

Human Resources (HR) Support

Assist with recruitment, onboarding, and training of new employees

Maintain HR records, policies, and procedures

Support performance review processes and employee engagement initiatives

Ensure compliance with employment laws and company HR policies

Data & Quality Management

Maintain company databases and ensure data accuracy and integrity

Develop reports and dashboards to support decision-making

Monitor and improve quality control processes to align with company standards

Assist in compliance audits

Finance & Budgeting

Process invoices, manage accounts payable/receivable, and liaise with finance teams

Manage and oversee credit policies and accounts receivable to ensure that customers pay on time and that cash flow remains healthy

Assist in budget preparation and expense tracking

Ensure financial documentation is maintained and compliant

Consultant Partner Coordination

Assist with the recruitment, onboarding and training of new consultant partners

Coordinate and monitor consultant partner compliance with company standards

Monitor and review contracts to ensure up to date

CANDIDATE REQUIREMENTS

Proven experience in office management, or similar role

Strong background in administrative and operational support at a senior level

Proficiency in CRM software (we use Salesforce.com) and Microsoft Office Suite

Proven ability to manage multiple priorities, deadlines, and tasks in a fast-paced environment

Detail-oriented with a high degree of accuracy when managing information, schedules, and processes

A strong focus on delivering exceptional service to both internal and external stakeholders

DESIRABLE

Experience in HR, finance, data management, or quality control is highly desirable

A degree or relevant qualification in Business Administration, HR, Finance, or a related field is advantageous

Knowledge of contractor and vendor management is a plus