HR Casework Administrator

• Location: Union Street, SE1 0LL
• Job Type: Full-time, Temporary (3-months)

The London Fire Brigade are looking to recruit a HR Casework Administrator to join their Professional Standards Unit on an interim 3-month basis.

Day-to-day of the role:

• Provide administrative support for ongoing investigations or complex HR matters, including record keeping, minute/note taking, managing correspondence, and providing update reports.
• Ensure all investigations are properly recorded, maintaining a thorough and robust audit trail to comply with HR and employment law requirements.
• Act as the point of contact for queries related to specific investigations, ensuring information requests are escalated appropriately.
• Maintain a log of ongoing investigations or complex discipline and grievance matters, ensuring a comprehensive register is kept.
• Provide ad-hoc administrative support to the team as required.
• Contribute to briefing reports to keep senior leaders informed of progress in complex matters.
• Manage stakeholder expectations, ensuring integrity and transparency of processes.
• Support complex casework or investigations with appropriate research and information gathering.
• Handle all information in a confidential, secure, and sensitive manner in accordance with GDPR and Data Protection legislation.
• Occasionally represent the Brigade in selection interviewing as an HR representative and assist with follow-up actions from meetings.

Required Skills & Qualifications:

• Proven experience in delivering administrative support in a fast-paced environment.
• Ability to work independently, managing a diverse workload with effective prioritisation.
• Strong written and oral communication skills for report writing and correspondence.
• Excellent interpersonal skills to maintain effective working relationships and handle sensitive issues with tact and discretion.
• Strong organisational skills to manage workloads and meet deadlines.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Knowledge of data protection/GDPR and the importance of securing sensitive information.
• Experience in note-taking is essential.

If this role of interest to you and you have the required skills and experience, then please click apply.