Reception Manager

Reception ManagerLondon£50,000 TEMP / TEMP TO PERMReception Manager needed for London Financial Services Firm near St. Paul’s. This is a hands-on leadership role managing a small team while ensuring the highest standards of 5-star customer service. We are looking for someone with a background as a Reception Manager, Senior Receptionist, or Reception Supervisor in a corporate environment, with expertise in meeting room management.

• Team Leadership: Oversee a small front-of-house team, providing guidance, support, and hands-on assistance when required.
• Meeting Room Management: Ensure meeting rooms are impeccably maintained, manage bookings, and oversee the setup for board meetings and events.
• Hands-On Reception Duties: Provide a warm, professional welcome to clients and visitors, ensuring a seamless front-of-house experience.
• Service Excellence: Uphold and deliver 5-star customer service standards, ensuring every client interaction reflects the firm’s values.
• Operational Oversight: Monitor daily operations, check on meeting rooms throughout the day, and liaise with catering and facilities teams as needed.
• Scheduling & Administration: Coordinate schedules for the team, book board meetings, and handle ad hoc administrative tasks.

• Previous experience as a Reception Manager, Reception Supervisor, or Senior Receptionist in a corporate setting.
• Strong knowledge of meeting room management and the ability to ensure smooth scheduling and room readiness.
• Excellent communication and leadership skills, with a proactive and hands-on approach.
• A passion for delivering 5-star customer service and maintaining high standards of professionalism.
• Experience in managing a small team and a confident ability to organise and prioritise tasks effectively.

• Competitive salary and opportunity to POSSIBLY transition from temp to permanent.
• Dynamic and supportive working environment in a leading financial services firm.
• Central London location with excellent transport links near St. Paul’s.

We are committed to providing equal opportunities for all applicants, regardless of race, gender, disability, religion, sexual orientation, age, or any other protected characteristic. We welcome and encourage applications from diverse backgrounds and are dedicated to creating an inclusive and supportive work environment.