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Location: London | Contract: Permanent | Hybrid Working Available
The Role
The successful candidate will join a growing Payroll team as a Payroll Administrator, helping to deliver accurate, timely payroll services across a varied and dynamic client base.
This is full-cycle, end-to-end payroll — from data entry and calculation of SMP/SSP, to direct client interaction, query resolution, and HMRC liaison. Precision and attention to detail are deeply valued in this role.
Beyond just running payrolls efficiently, the Payroll Administrator will serve as a steady, knowledgeable point of contact for clients, providing clarity and support during changes. Internally, they will work collaboratively across teams, contributing to a people-first, client-focused approach.
Candidate Profile
The ideal candidate will:
- Bring a minimum of 1 year of payroll experience in a high-volume, service-oriented environment (bureau experience is advantageous)
- Possess solid knowledge of end-to-end payroll processing, including pensions and payslips
- Be well-versed in statutory payments and current payroll legislation
- Demonstrate a problem-solving mindset and a commitment to client service
- Communicate clearly and confidently — whether by email or phone
- Remain composed under pressure and consistently meet deadlines
- Be comfortable with manual payroll calculations Tools & Tech
The role will involve regular use of:
- Payroll software & time/attendance systems (e.g., BMS)
- Excel — formula knowledge is appreciated
- Cloud-based collaboration platforms and internal systems
Benefits & Perks
The firm offers:
- A competitive salary and benefits package
- Flexible working arrangements (known internally as "BRighter working")
- 25 days of holiday (plus bank holidays) and enhanced family leave
- Transparent career progression with clear advancement pathways
- Opportunities for input through employee-led groups
- Regular social events, a relaxed office environment, and an inclusive, supportive culture
About the Firm
This independent, partner-led firm offers deep expertise with a personal touch. Supporting clients from start-up to succession, it operates with integrity and puts people first — both clients and employees alike.
Its culture strikes the balance between professional and approachable, ambitious and collaborative, focused yet flexible. Every team member is supported, empowered, and encouraged to thrive — never treated as just another cog in the machine.
