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Payroll Support Specialist

Payroll Support Specialist

Executive Facilities

Posted a day ago, valid for 17 days

London, Greater London EC1R 0WX

£56,000 - £70,000 per annum

Full Time

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Sonic Summary

Our client, a global SaaS company specializing in accountancy software for the FinTech market, is looking for a Payroll Support Specialist.
The position is an 18-month contract based in central London, requiring 2 days of in-office work per week.
Candidates should have experience in accounting or bookkeeping, particularly with payroll software, and possess strong communication skills.
The role involves activating customer subscriptions, enhancing product adoption, and supporting customers throughout their journey.
The salary for this position is competitive, and candidates are expected to have a background of at least 2 years in a relevant field.

Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Payroll Support Specialist with a strong accountancy (Payroll) software background for a post sales support role based at their impressive UK headquarters in central London. This is an 18 month contract initially with 2 days in their offices in London.

Duties• Activate customer subscriptions and increase & accelerate adoption of other products.• Support customers from the start of their entire journey• Help develop the approach to customer activation and retention.

Skills• Accounting or bookkeeping , Payroll and software knowledge.• Ability to build urgency in customers to activate and use their subscriptions.• Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.• Experience delivering software-based product onboarding or training.• Great communication skills

Benefits• Long contract• Possible temp to perm• Free breakfasts

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