Head of Operational Resilience

Robert Half is looking for an experienced Head of Operational Resilience to join our team and support a prestigious global consulting firm on various high-profile assignments within the financial services sector.

This contract opportunity offers the chance to make a tangible impact by driving operational resilience initiatives across complex, large-scale projects.

Contract Details

• Day Rate: Competitive, via PAYE (employer's NI and tax deducted at source, unlike umbrella companies and no umbrella company admin fees).
• Location: Hybrid working with some time required on-site in London, c.2-3 days on site.
• Duration: 6-12 months, with potential for extension.

As the Head of Operational Resilience, you will work closely with senior stakeholders to design, implement, and embed robust resilience frameworks for the consulting firm's financial services clients. This role focuses on ensuring compliance with global regulations such as DORA, FCA, PRA, and MAS, while safeguarding critical business services and building sustainable resilience strategies.

Key Responsibilities

• Previous experience within the financial services sector is essential.
• Lead the development and implementation of operational resilience frameworks for financial services clients.
• Identify and map Important Business Services (IBS), establish impact tolerances, and conduct scenario testing.
• Ensure alignment with global regulatory frameworks, including DORA and FCA guidelines.
• Support the business in designing and embedding robust Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.
• Oversee third-party risk management processes, ensuring alignment with resilience objectives.
• Collaborate with cross-functional teams and senior stakeholders to embed resilience practices into day-to-day operations.
• Deliver training and awareness programmes to promote operational resilience understanding.
• Provide strategic insights and reporting to senior leadership, regulators, and clients.

Key Skills and Experience:

• Previous experience within the financial services sector is essential.
• Deep knowledge of operational resilience frameworks, including IBS mapping, impact tolerances, and scenario testing.
• Strong understanding of regulatory standards, such as DORA, FCA, and PRA.
• Proven experience managing third-party risk and delivering BCP and DR strategies.
• Excellent communication skills and the ability to engage with senior stakeholders and regulators.
• Relevant certifications (e.g., MBCI, ISO 22301, IRM) are advantageous.

Please note, if successful, you will be required to undergo financial and criminal vetting checks.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.