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Performance and Compliance LeadKing's CrossTemporaryFull-time - HybridWe are recruiting a Performance and Compliance Lead for a leading Housing Association based in King's Cross. This is a key role for a proactive individual with strong housing, compliance, and management experience who thrives in a fast-paced environment.
THE ROLEThis pivotal role is designed to enhance performance and compliance across the organisation, leading a team and driving innovation to optimise service outcomes. Key responsibilities include:
- Managing and leading a team, including Voids and Lettings Coordinators and regional administration colleagues.
- Overseeing voids and lettings processes, ensuring compliance with policies and procedures.
- Developing and implementing performance improvement strategies using data analysis and insights.
- Producing detailed reports for senior management and stakeholders using advanced tools such as Power BI.
- Managing and quality-assuring datasets to monitor and track performance outcomes.
- Coordinating multiple projects to improve internal business processes.
- Collaborating with internal and external stakeholders to ensure service excellence.
THE CANDIDATEWe are seeking an experienced professional with a strong background in housing and compliance. The ideal candidate will have:
- Previous experience in a similar role, ideally within the housing sector.
- Strong line management experience, with the ability to lead and motivate a team.
- Proficiency in advanced Excel (Formulas, Power Pivot, Power Query) and experience using property management systems such as NEC.
- Excellent communication and analytical skills, with the ability to present complex data clearly.
- A customer-focused approach to ensure processes align with resident satisfaction.
THE CONTRACTTemporary - 3 monthsFull time, Hybrid 3 days per week in officeThe pay rate for the role is £35.00per hour LTD company rate. The PAYE equivalent is £29.84 per hour, inclusive of holiday.
HOW TO APPLYTo apply for this role, please email a copy of your CV to or call to discuss the role in more detail!
