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PRODUCT GOVERNANCE MANAGER
LONDON, LEICESTER OR BEXHILL - HYBRID
UP TO £70,000
Join a leading insurer In this key role, you will be responsible for developing and implementing a robust product governance framework to ensure the delivery of positive consumer outcomes and compliance with regulatory requirements.
THE ROLE
- Develop and apply an effective product governance framework for:
- New product development and changes to existing products.
- Annual Product Reviews and Value Assessments.
- Regular monitoring of key performance indicators (KPIs) to identify risks to consumer outcomes and propose action plans for resolution.
- Ensure the delivery of positive consumer outcomes and promote activities that prioritize customer best interests.
- Serve as the "voice of the customer" in business initiatives, safeguarding regulatory compliance and enhancing consumer outcomes.
- Oversee and coordinate updates to key customer documents through the Policy Wording Forum, ensuring policy wordings (Common Policy Wording) accurately reflect the coverage provided by products.
REQUIREMENTS
- An insurance practitioner with excellent knowledge of FCA regulations including PROD and ICOBs and the ability to take a pragmatic approach to application.
- Experience of working within the highly regulated general insurance industry.
HOW TO APPLY
Please apply below
