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We are recruiting a Service Manager to lead the sustainable development and impact of our community based services, broadening participation from users in shaping what we do and how we do it.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
We have a 1 Year Contract for a Service Manger (Wandsworth Day Opps) - 36 Hours Per week with a potential extension. You will be a creative and independent thinker, with excellent management skills, who is able to support and empower the staff and users of our services at our Wandsworth Day Centre to create a welcoming and supportive environment for adults living with learning disabilities.
You are someone
- Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability.
- Actively support and promote the charity's objectives across its core boroughs and contractual partnerships.
Key Responsibilities for this role
- To support the Head of Community Support Services with the general oversight, leadership and development of our Wandsworth Service offer.
- Managing the capacity and delivery of resources that underpin the independence, ability and knowledge of those using our services, their families and carers.
- Driving the business development, leadership and accountability for the Wandsworth operations and the multi-disciplinary team within it.
- To ensure compliance with our contractual obligations under the borough Framework, all legal responsibilities under the care act, mental capacity act and other relevant legislation pertaining to the care of vulnerable adults
- To uphold and model good practice and the charity’s values in all areas of social care with staff team, leading by example, setting standards, and providing supervision to staff, focusing on achieving high quality care for service-users.
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst the teams you lead and the colleagues you support.
- Recognition of the skills, knowledge and commitment of those working for the organisation or supporting its aims
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front
Working Expectations
- The working day is usually between 9-4pm Monday to Friday and to be on call for the service when required.
- Flexibility on start time due to service needs.
- Attendance at training. Additional Management training will be provided, including supervision, communication and eventually an NVQ Level 5 in Leadership and Management in adult social care.
Experience and Skills Required
- Ability to empower both our staff team and service users.
- Patience and understanding.
- Excellent IT and organisational skills and willingness to learn our electronic systems.
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
- Access to a range of discount schemes.
- Access to the charity's employee assistance programme.
- Access to travel card loan and bike to work scheme.
Please forward an up to date CV and Covering Letter that address the key points set out in the person specification attached below.
If you wish to discuss this post please contact Onye Ogueri at 0203 7402315
