Policy Manager

Murray McIntosh are delighted to be working with Energy UK. We are supporting their search for a Policy Manager which will join their Customers team.

Energy UK is at the forefront of advocating for a sustainable UK energy industry. Their mission is to ensure that customers receive excellent services at affordable prices, our infrastructure supports a zero-carbon economy, and their industry is both successful today and poised for future investment. They collaborate with a diverse membership base-including energy suppliers, power generators, and service providers in heat, transport, and power to shape and influence energy policy and standards.

Role Overview

We are seeking a dynamic and dedicated Policy Manager to join their Customers Policy Team, focusing on retail policy related to consumer vulnerability and debt. This role presents a unique opportunity to drive significant change within the energy sector, ensuring that vulnerable customers receive the support they need and that high standards of customer service are maintained.

Key Responsibilities

• Develop and propose policy positions that align with Energy UK's vision, particularly in consumer vulnerability and debt.
• Draft position papers, consultation responses, and industry reports for submission to government and regulatory bodies.
• Organise and support committees, working groups, and other relevant meetings, providing reports and updates as necessary.
• Foster and maintain positive relationships with a broad range of stakeholders, including MPs, government officials, NGOs, policy think tanks, and consumer advocates.
• Prepare briefing materials, meeting notes, and follow-up correspondence for high-level meetings.
• Keep Energy UK members informed of developments in retail-related policies.
• Manage the delivery of Energy UK's Vulnerability Commitment, working closely with its Chair to enhance support for vulnerable households.

Key Qualifications

• Proven experience in policy development, particularly within the context of consumer vulnerability or social policy.
• Strong analytical and organisational skills with the ability to handle complex issues and drive impactful change.
• Excellent communication skills, both written and verbal, with experience in drafting high-quality reports and briefings.
• Ability to build and maintain effective working relationships with a diverse range of stakeholders.
• A passion for social policy and enhancing customer service standards for vulnerable populations.

Why Join Energy UK?

Energy UK is the leading voice in the energy market, working on the coalface of the most significant energy issues of our age. Everyone who joins their Policy team has an opportunity to make a real difference. They also pride themselves on their inclusive and collaborative work culture, offering a hybrid working arrangement, flexible hours, and a supportive environment that values diverse perspectives.

The company is currently operating on a remote basis as they transition to a new office, but they are based in London. Moving forward, the candidate will join the business on a hybrid basis, expected to be in the office a minimum of 2 days per week.

Sadly, permanent visa sponsorship is not possible.

If you are passionate about making a difference through policy and meet the criteria outlined above, we'd love to hear from you. Please send your CV by 00:00 30th September.

Energy UK is an equal opportunities employer.

Murray McIntosh is proud to be an equal opportunity agency on behalf of its clients. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.