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Job Title: Process Improvement ManagerLocation: London (Hybrid - 3 days in office)Contract Type: Permanent / Full-TimeSalary: £70,000 - £80,000
Are you ready to make a significant impact in the legal sector? Our client, a leader in innovation and excellence, is on the lookout for a dynamic Process Improvement Manager to join their forward-thinking team. This is an exciting opportunity to help reshape the future of legal services through effective change delivery and strategic process enhancements.
OverviewIn this pivotal role, you will collaborate with a diverse range of stakeholders to drive transformative initiatives that enhance legal service delivery. Your expertise will be crucial as you lead projects that not only improve efficiency but also support revenue growth by introducing innovative client-facing services. If you thrive in a collaborative environment and are passionate about making a difference, we want to hear from you.
Key ResponsibilitiesAs our Process Improvement Manager, you will:
- Lead end-to-end process improvement projects using best-in-class methodologies to enhance legal matter efficiency and profitability.
- Partner with clients and lawyers to optimise high-value legal service delivery.
- Identify and implement innovative solutions to elevate legal operations.
- Collaborate with internal teams to build a strong pipeline of impactful initiatives.
- Advise and support stakeholders in adopting new tools and change initiatives for seamless transitions.
What We're Looking ForTo excel in this role, you should:
- Possess strong emotional intelligence and a proven track record of engaging diverse stakeholders effectively.
- Be confident in building relationships quickly with project sponsors and legal teams.
- Simplify complex challenges to create structured and actionable solutions.
- Exhibit excellent communication and presentation skills, comfortable engaging with senior stakeholders.
- Know when to challenge constructively and when to be pragmatic.
- Be highly organised, self-motivated, and adaptable, able to work independently or lead a team with ease.
- Have hands-on experience delivering process improvement projects within a professional services environment (legal experience preferred).
- Be skilled in Lean Six Sigma or similar methodologies to drive impactful results.
Why Join Us?By becoming part of our client's innovative team, you'll be at the forefront of legal transformation. Enjoy the flexibility of a hybrid working model while collaborating with passionate professionals dedicated to enhancing legal services. Plus, you'll receive a competitive salary, professional development opportunities, and a chance to influence the future of the legal industry.
Ready to Make an Impact?If you're excited about the prospect of driving meaningful change in the legal sector and possess the skills we're seeking, we'd love to hear from you. Apply now to join our client's mission of delivering exceptional legal services in an ever-evolving market.
Take the next step in your career - apply today.
LHH is an employment consultancy that believes in talent, not labels. It is important to us that we run inclusive recruitment processes to support candidates of all abilities and encourage applicants of all backgrounds and perspectives to apply. LHH is committed to building an inclusive, supportive environment to enable candidates to explore the next steps in their careers. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
