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�? Join Our Clients Team as a Scheme Manager! �?
Are you a dynamic leader passionate about customer service? We're seeking a Scheme Manager to oversee our customer service and application teams in Southwark, London. Our organisation monitors and certifies local businesses in the window and door industry, ensuring quality and reliability.
Contract Details:
- Type: Temporary
- Duration: 6 weeks, with potential for a 12-month FTC
- Start Date: Monday, 3rd March 2025
- Hours: 9 AM - 5 PM, Monday to Friday
- Pay: £20.00 per hour
- Location: Just a 7-minute walk from Southwark train station!
Key Responsibilities:
- Lead and enhance customer service and application teams.
- Ensure UKAS accreditation by maintaining service integrity.
- Manage the Insurance Backed Warranty (IBW) system.
- Monitor KPIs and customer satisfaction metrics.
- Represent the organisation at seminars and exhibitions.
What We're Looking For:
- Strong management experience in customer service.
- Excellent communication and problem-solving skills.
- Ability to lead a motivated team and achieve targets.
- Proficiency in Microsoft Office and databases.
Perks:
- Hybrid working options for a better work-life balance! �?
- Opportunity to transition into a longer-term role. �?
Ready to make a difference? Apply today and be part of a vibrant team dedicated to supporting local businesses! ???
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
