Investigations Team Manager

About the TeamThe Investigations team consists of over 160 members, including investigators, an external investigations team, administrators, managers, and lawyers, all working collaboratively to investigate concerns regarding the fitness to practice of nurses, midwives, and nursing associates.About the roleFollowing a number of staff developments in the team, we have opportunities available to join our investigation teams as a team manager where we have fixed term and permanent opportunities available in teams that focus on internal and external investigations. Our investigation teams are a vital stage in our fitness to practise process and you will lead one of our ten investigation teams where you will support us as an organisation in our statutory duty to protect the public by ensuring that investigation teams carry out ethical and proportionate investigations. As the team’s manager you will be responsible for ensuring our investigators are progressing their casework in line with our set standards, and ensuring that a person centred approach is at the heart of all of our work.For details on both the external and internal teams, you will find this detailed in our job descriptions linked at the bottom of this advert.About You

• Demonstrable experience of staff management, successful performance improvement and change management, where you will have experience of leading others with your empathetic coaching style.

• Significant analytical and investigative experience, not necessarily in a regulatory setting and the management of a caseload of cases under investigation.

• Experience of the use of management information to monitor and identify adherence to key performance indicators and budgets

• Demonstrable experience of overseeing and leading proportionate investigations that meet the required quality standard.

• Demonstrable experience of delivering high quality customer service and proactive involvement in improving procedures.

• 30 days annual leave - plus eight days paid bank holidays 
• Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions 
• Life Assurance – 4 x current salary
• Hybrid/Flexible working policies
• Enhanced Maternity and Paternity Leave
• 24 Hours Employee Assistance Programme
• Cycle to Work Scheme
• Perkbox membership 
• Subsidised restaurant in our Portland Place office
• Season ticket loans 

Our core role is to regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we’ll always take action when needed. 

To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people’s careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we’re increasing our visibility so people feel engaged and empowered to shape our work.

Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.

Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation.  

Please note, if we receive a high level of applications, we may choose to close this advert early. We encourage you to complete your application as soon as possible to avoid disappointment.The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.  Successful candidates will be appointed to a particular NMC Office, but you may be required to travel to other NMC locations, that are reasonable daily commute from your home office.Our Pay PolicyIt is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.For our internal colleagues, you will be paid in accordance to our internal pay policy. Reasonable adjustmentsWe will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.Screening and vettingAll of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.